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Payments and text-to-pay

Last updated on Sep 17, 2026

Payments

Send a payment link in any conversation and get paid. Money settles through Stripe Connect Express straight to your bank.

One-time setup

  1. Command Center → Payments → Connect setup → Start onboarding
  2. Complete Stripe's hosted KYC form
  3. Wait for status complete before sending links

Sending a payment

Open a conversation → More Actions → Request payment, enter amount, currency and a description. A Stripe-hosted link is sent to the customer and the conversation shows a live-updating payment card (sent → paid → refunded).

Refunds

Administrators can refund from Command Center → Payments. Disputes are surfaced from Stripe webhooks for visibility.

Payments are available on the Growth, Business and Enterprise plans.