Booking an appointment
An appointment AI Employee turns a natural request into a real booking.
What the customer says
"I'd like to book an appointment for Monday 21st September 2026 at 4:30pm"
VoxelEon parses the slot deterministically (ISO dates, "21st September 2026 at 4:30pm", "tomorrow at 4pm", "21/09/2026 16:30", "next Monday at 4:30pm") in your inbox timezone.
What happens
- A customer-facing employee immediately confirms the slot back to the customer
- The appointment employee proposes create_appointment
- The proposal waits in AI Approvals for a human
- After approval the appointment is recorded and appears in Command Center → Appointments
If the time is unclear
VoxelEon never invents a slot — it asks "What days and times work best for you?" instead.