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Manage appointments in Command Center

Last updated on Sep 17, 2026

Managing appointments

Open Command Center → Appointments to see every booking for your account, ordered by start time.

  • Filter by All / Scheduled / Completed / Cancelled
  • Each row shows the title, the customer and the local start time
  • Use Complete or Cancel to update the status

Requirements for booking

  • An AI Employee with role appointment, autonomy assist or higher
  • The create_appointment tool permitted to that employee
  • A published/active status so it runs on new messages

The appointment API is also available at GET /api/v1/accounts/:id/appointments?status=scheduled.