Plans and pricing
Simple plans. Start free, scale when you do. Every plan includes the intelligent platform — channels, AI and automation. Founding-customer rates lock in your first year at a discount on Growth and Business.
Starter — Free
1 location · 1 seat · no credit card
- Web chat + email inbox
- 1 AI role (Concierge) · 100 AI conversations/mo
- 50 SMS/mo
- Booking widget
- VoxelEon branding · community support
Growth — $149/location/mo
5 seats included · founding rate $99/location/mo for year 1
- Everything in Starter
- SMS · WhatsApp · social · reviews · missed-call text-back · payments
- Full 6-role AI workforce
- Automations · white-label widgets
- 1,000 AI + 1,000 SMS + 500 WhatsApp msgs/mo
- Email + chat support
Business — $349/location/mo
unlimited seats · founding rate $249/location/mo for year 1
- Everything in Growth
- Customer 360 Timeline
- Multi-location rollup
- AI analytics + journeys · broadcast campaigns
- 5,000 AI + 5,000 SMS + 2,500 WhatsApp msgs/mo
- Priority support · light CSM
Enterprise — Custom
- Unlimited locations
- SSO/SAML · RBAC + audit logs
- 99.95% SLA · API & webhooks
- Custom integrations · dedicated infra/region
- Optional on-prem
Usage meters (above plan allotment)
| Meter | Rate |
|---|---|
| AI conversations | $0.10 each |
| SMS (US/CA) | $0.01 + carrier passthrough |
| Meta fee passthrough + $0.005/msg | |
| Voice | $0.02/min in · $0.04/min out |
| Payments | 2.5% + $0.30 per transaction |
Upgrade or change plan
Administrators can change plan any time from Settings → Plan & Billing, where live usage bars show exactly what has been used in the current month.